Frequently Asked Questions

  • What is Sun-Tech English Academy course?

    It is a web-based online English learning platform in conjunction with a beginner level to an advanced one. Its English videos and practices are up to date and engaging, designed by our English experts. Students are able to study English from anywhere, anytime and anyhow.

  • What kind of software do I need?

    It requires only a web browser and you can learn and experience our online English lessons, and be able to communicate confidently.

  • How do I know which course to take?

    The course is divided into Elementary Level 1, Intermediate level 2, Upper Intermediate Level 3, advanced Level 4-5 and proficient Level 6-7. Each level has a brief description of the course content. Students are able to choose the level according to their English proficiency.

  • Can I preview course content?

    Yes. There is a "FREE preview course", including 25 videos from different levels.

  • How I can join the course?

    You can join the course by purchasing our one-time subscription from the checkout page or redeem a subscription card via our distributors.

  • How long it takes to complete a level?

    It takes around 70 hours to complete a level, which is from level 1 to 3. But for advanced Level 4-5 and proficient Level 6-7, the course duration is around 200 hours.

  • Will I get my money back if I drop the class?

    Sorry, there will be no refund policy for the online courses.

  • What should I do if I need technical assistance?

    Please feel free to contact our CS for help.

How Can We Help?
Send us a Message!

Address: Flat B1, 12/F, Galaxy Factory Building, 25-27 Luk Hop Street, San Po Kong, Kowloon
Phone: +852 2783 0868
Email: st_sales@suntechgroup.com